Privacy Policy
Effective Date: 1 September 2025
At Khanyisa Products, we are committed to protecting your privacy and ensuring that your personal information is collected and used properly, lawfully, and transparently.
1. Information We Collect
We may collect the following types of personal information:
-
Full name, email address, phone number, and delivery address.
-
Payment details (processed securely via our payment providers – we do not store your card details).
-
Browsing and purchase history on our website.
2. How We Use Your Information
Your personal information is used to:
-
Process and deliver your orders.
-
Communicate with you regarding your purchases, queries, or support requests.
-
Send marketing or promotional material (only if you’ve consented).
-
Improve our website, products, and customer service.
3. Sharing Your Information
We will not sell or rent your personal information. We may share your information with:
-
Trusted service providers (e.g., couriers, payment gateways) who assist us in running our business.
-
Authorities if required by law or to protect our legal rights.
4. Data Security
We take reasonable technical and organizational measures to protect your personal information against loss, misuse, or unauthorized access.
5. Your Rights
You have the right to:
-
Request access to your personal information.
-
Ask us to correct or update your information.
-
Request deletion of your personal information (unless we are required by law to keep it).
-
Opt-out of receiving marketing communications at any time.
6. Cookies and Website Tracking
Our website uses cookies to enhance your browsing experience and analyze site traffic. You may choose to disable cookies in your browser settings.
7. Contact Us
If you have any questions about this Privacy Policy or how your personal information is handled, please contact us:
📍 Address: Christina Building, 69 Voortrekker Road, New Redruth, Alberton
📧 Email: info@khanyisaproducts.co.za
📞 Phone: +27 82 857 1000
8. Changes to This Policy
We may update this Privacy Policy from time to time. Please check our website regularly for updates.