Terms & Conditions

Terms & Conditions

1. Introduction

Welcome to Khanyisa Products. These Terms & Conditions govern your use of our website and services. By accessing or purchasing from our online store, you agree to be bound by these Terms. If you do not agree, please do not use our website.

2. Eligibility

You must be at least 18 years old or have the consent of a parent/guardian to purchase products from us.

3. Products & Availability

  • All products displayed are subject to availability.

  • We reserve the right to limit quantities, discontinue products, or update pricing without prior notice.

  • Product images are for illustration only; actual products may vary slightly.

4. Pricing & Payment

  • Prices are listed in South African Rand (ZAR) and include VAT, unless otherwise stated.

  • We accept payment via credit/debit card, EFT, and other methods displayed at checkout.

  • Orders are only confirmed once payment has cleared.

5. Shipping & Delivery

  • We deliver nationwide across South Africa using trusted courier partners.

  • Delivery fees and estimated times are displayed at checkout.

  • While we make every effort to deliver on time, delays may occur due to factors outside our control.

6. Returns & Refunds

  • Please refer to our Shipping & Returns Policy for detailed information.

  • Products may only be returned in accordance with the Consumer Protection Act (CPA).

  • For hygiene reasons, certain beauty and personal care products cannot be returned if opened or used.

7. Use of Website

You agree not to:

  • Misuse the website or engage in unlawful activity.

  • Copy, reproduce, or exploit any content without prior written permission.

8. Privacy & Data Protection

Your personal information is collected and processed in line with the Protection of Personal Information Act (POPIA). For more information, please see our Privacy Policy.

9. Limitation of Liability

  • Khanyisa Products will not be liable for any indirect, incidental, or consequential damages resulting from the use of our products or website.

  • Our maximum liability to you will not exceed the amount paid for the specific product purchased.

10. Warranties & Guarantees

  • Products are sold “as is” unless otherwise stated.

  • Manufacturer warranties may apply where provided.

11. Governing Law

These Terms & Conditions are governed by the laws of the Republic of South Africa. Any disputes shall be resolved in South African courts.

12. Contact Information

For any queries or concerns, please contact us:
Khanyisa Products

📍 Address: Christina Building, 69 Voortrekker Road, New Redruth, Alberton
📧 Email: info@khanyisaproducts.co.za
📞 Phone: +27 82 857 1000

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